US Uniforms will gladly accept merchandise within 1 year of the purchase date. It's very important to us that you like what you have received. Immediately inspect the shipment and try on the merchandise. Contact us as quick as possible to notify us of an error or a need for a return. Our Customer Service Team will assist in completing the return form.
The following garments are non-returnable:
·
Worn, laundered, or dry cleaned garments
·
Modified garments (hemming inseams less the 27” or out
seam less than 39” and/or waist alterations)
·
Custom garments
·
Items over a year old
If
you still have the packing slip that came with your order, please follow the
instructions listed on the right hand side of the slip. If you do not have the
packing slip, please be sure to include the following information inside the
package:
ORDER NUMBER- (If you do not have the
order number, please include your account number)
REASON FOR THE RETURN- (Defective, Too Small,
Too Big, Wrong Modification, Wrong Item, etc.)
HOW WOULD YOU LIKE THE RETURN HANDLED- (Refund only or Reorder)
REORDER REQUEST INFORMATION- (Please be sure to include
style and size information)
SHIPPING ADDRESS - (If different from the
original order)
Please
ship your package using the attached Merchandise Return postage paid label.
Allow up to 3 weeks for us to receive and process the return/refund. You can
track the delivery of the return by adding the USPS Tracking peel off label
#400.
If you have any
additional questions or need further assistance, please contact our Customer
Service Team at (insert#) for immediate assistance. We are available M-F
7am-6pm and Saturday 8am-1pm, Cdt.
We appreciate your
business!